Virtual Marketing Consultant - John Deere

Birmingham, Michigan

• Manage the John Deere team operations in all areas including: 

• Process implementation 

• Dealership performance opportunities 
• Workload and responsibilities 
• Training opportunities 
• Monthly case studies 
• KPIs 
• QBRs 
• Work directly with Account Management to ensure steady flow of communication to the John Deere support team 
• Build and maintain relationships with a dedicated group of John Deere dealerships and John Deere Field Team 
• Consult with targeted Deere dealers regarding enrollment opportunities into the John Deere Certified Digital Program 
• Log dealer and client conversations, contact attempts, actions and meeting notes in Salesforce and Deere CRM 
• Provide support and audit Digital Health Checks (DHC)
• Create DHC PDF reports by using InDesign  
• Run weekly SF audit

• Provide enrollment rotation plan to dealers only if requested by the Deere Field Team 

• Reviewing DHC’s and CEC’s with dealers and provide detailed action items (playbook) 
• Generate relationships with the John Deere Field team members
• Scheduling quarterly meetings
• Educating team on process
• Work with the field team on the existing dealers and help to identify possible new dealers
• Create internal process training materials that can be leveraged by other team members
• Training manual
• Deere call tree training
• Create program materials including powerpoint decks to showcase DHC’s, CEC’s, etc. to current and prospective dealers
• Provide consultations for dealers sales/service reps upon request 
• Generate and present reports as necessary (i.e. weekly enrollments report).
• Optimize dealership websites for the consumer experience
• Draw key insights from analytics to advise clients on opportunities within the Dealer Digital Program 
• Manage a multitude of tasks in a timely fashion 
• Communicate program updates to dealers 
• Access dealer website CMS (content management system) to implement requests 
• Collaborate with third party provider support teams for advanced requests 
• Ad hoc requests/projects from client (ie: audits, DHC/CEC shops, etc) 

• Bachelor's degree required 
• Strong desire to drive a successful team 
• Extremely organized 
• Strong communication skills 
• Client relations experience 
• Must possess time management skills 
• Customer first mindset 
• Experience with adhering to brand standards